As in-person events begin to emerge again in the coming months, it will be important to understand that the attendee expectations are now different than they were a year ago.

Looking from a change management perspective, processes have to be different now. The addition of technology cannot be approached the same way as other past changes. Over the past year, attendees have already had the time to process this new change of embracing technology, feel and engage in any pushback, and eventually accept it.

By the time in-person or hybrid meetings come back in full force, attendees will expect a virtual experience that works smoothly and is integrated effectively.

Cons of Technology

• World Domination

• Too much communication

• Too much automation

• Privacy concerns

• Difficult to use

• Inability to disconnect

• Less engagement

• Lack of personal connection

Pros of Technology

• Tons of communication methods

• Convenient communication times

• Ability to reach more people

• Reach people in their preferred method

• More varied experiences possible

• Reach more diverse & larger audience

• More engagement

• More personal connection

As you can see, many pros and cons are the same (that is not a mistake!). Technology, when used correctly, can be a huge benefit for your attendees. When used incorrectly, though, those same benefits can become a burden and negatively impact an event.

Technology can help or hurt - depending on how you integrate and deploy it. Our goal, working alongside you or your team as event technologists, is to help combine your in-person and virtual experiences into one seamless and successful event.

A few weeks ago, we talked about the robots that Boston Dynamics has been working on for several years. They have now updated Spot, and have given him an arm!

This quick video gives you a good idea of how robots such
as Spot could be used as a productive part of everyday life. Enjoy!