As we wrote in our bit last week, event planners are needing more and more specialties, and some have even begun to break the mold and create specialized event planning services. We realized we may need an example of what we were talking about - just to hit home a little more. Let's do a technology example, since that is where we have the most experience.
The event technology market is exploding and expanding at a furious pace. While some event planners love technology, they just don't have enough time in the day to dedicate to learning everything new that comes out and utilize that technology to it's fullest potential. Other planners are very uncertain about technology and don't know where to begin. Herein lies the problem. Some event technology companies sell the shiny new gadget to the tech-savvy planner that doesn't have the time to use it, or completely overwhelms the planner that doesn't understand it. Feel familiar?
In the end, the technology becomes a headache for both types of planners! It winds up not being implemented smoothly or fully, and attendees ultimately have problems and complaints. Yuck! This leaves a bad taste in everyone's mouth regarding the technology.
Meeting Professionals International (MPI) is beginning to see this specific trend as well. Below are some survey results they recently captured regarding technology use and event planners:
- Only 8% of event planners feel they are making the most out of their event technology
- Only 21% of event planners are confident about buying event technology solutions
- 60% of event planners say that it is not always easy to understand the capabilities and benefits for event tech from vendor communications
In most cases, the technology is actually not the problem. The problem lies in the understanding and implementation of it - and having the time in the day to do it all. This is how the times are changing. Fields like event technology have become so much more specialized and advanced from just five years ago. It takes more time and expertise to keep your event technology running smoothly and effectively. Using event technology is already a balancing act. Many attendees want to use it and enjoy it, as it has become a part of their everyday lives, but they have had so many negative event technology experiences in the past, they don't want to "try again". It is important for event planners to change that attendee experience into a more positive one.
As event planners that specialize in technology, Power Event Group assists you at any level necessary, whether it be consultation or by serving as your white labeled event technology department where we act as employees of your company. We are prepared and ready to handle the initial sourcing/contract conversations, the overall event technology design and build-out, communication with vendors and attendees, on-site implementation/monitoring, and even on-site staffing of an attendee Technology Command Center/Help Desk for any attendee needs. While we are there supporting and handling all of your technology needs, we are able to give back to you the most precious gift - time! How much is your time worth? How much more could you do with that extra time?
Regardless of your feelings towards it, event technology is not going away. It is up to the passionate event planners (and event technologists like ourselves) to help build a new atmosphere of event technology that attendees enjoy and embrace. The way things are now regarding event technology is not working. It is holding the industry back. You are not in this alone, though. We are here to help. We are here to help change the current status quo regarding event technology and turn it into an experience where attendees leave your event saying, "Yes! That is the way technology is supposed to work!"